Effective Date: August 15, 2025
Last Updated: August 15, 2025
1. Introduction
Welcome to Digital Furnace - Plex! We highly value the security of your personal information and privacy. This Privacy Policy (hereinafter referred to as "this Policy") aims to clearly and transparently explain how we collect, use, process, and share your related information.
This Policy applies to the Digital Furnace - Plex game and its related services. We reserve the right to update this Policy from time to time. The updated version will be announced through in-game notifications or our official website before it takes effect. Your continued use of the services after any revision becomes effective indicates your acceptance of the updated Policy.
2. Information We Collect
To provide and continuously improve the game services, we may collect the following categories of information. Some of this information is necessary for delivering core services, while the use of other information will be based on your explicit consent.
Device Identifiers and Technical Information: Including advertising identifiers (such as IDFA for iOS, AAID for Android), device model, operating system version, browser type and language, network connection status, and IP address.
Game Behavior Data: Including game progress, app version, level attempt records, online duration, and your interactions with game features.
Information You Voluntarily Provide: Feedback, inquiries, or contact information you actively provide to us through customer service channels (e.g., via email at service@digitalfurnace.com).
Cookies and Similar Technologies: We use such technologies to assign unique identifiers to maintain basic functionality, conduct product analysis, and perform ad fraud verification.
3. How We Use Information
The information we collect will be strictly used for the following purposes:
Service Operations: Maintaining core game functions, creating accounts (if applicable), and supporting necessary social interactions.
Optimization and Improvement: Troubleshooting via performance data and analyzing user habits to optimize product features and experience.
Personalized Advertising: Subject to your consent, collaborating with third-party partners (e.g., Facebook, AdMob) to deliver more relevant advertising content to you.
Security and Compliance: Preventing fraudulent activities, safeguarding system and account security, and fulfilling applicable legal and regulatory obligations.
Anonymized Data Processing: We may de-identify data for aggregated statistical analysis and market research; such data cannot be used to identify specific individuals.
4. Information Sharing and Disclosure
We do not sell your personal information. We may only share necessary data under the following specific circumstances:
Third-Party Service Providers: To provide technical support, data analysis, and other services, we may engage qualified third parties to process information, who will be contractually bound to process data only according to our instructions.
Advertising Partners: With your consent, we may share information such as device identifiers with third-party advertising networks to enable targeted advertising.
Compliance with Legal Requirements: To respond to lawful requests from judicial authorities, government agencies, or as otherwise required by law, or to fulfill legal obligations, protect our and our users' rights and safety.
Corporate Transactions: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction assets. We will require the transferee to continue complying with this Policy.
5. Your Rights and Control
You can manage your personal information at any time through the following methods:
Access and Correction: To inquire about or correct your personal information, please contact us using the methods specified in this Policy.
Manage Permissions: You can enable or disable relevant permissions (such as notifications, location, tracking) at any time through your device's system settings.
Data Deletion: Uninstalling the game will remove related data stored locally on your device. To request deletion of data stored on our servers, please contact customer service.
Limit Ad Tracking: You can disable personalized ad tracking in your device's system settings:
iOS: Go to "Settings" > "Privacy & Security" > "Tracking."
Android: Go to "Settings" > "Google" > "Ads."
6. Information Security
We adopt industry-standard security technologies and management measures (such as HTTPS encryption for transmission, principle of least privilege access control, and regular security audits) to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention Period
We retain your information only for the shortest period necessary to achieve the purposes stated in this Policy, unless a longer retention period is required or permitted by law, or you have authorized an extension.
8. Protection of Minors
Our services are not directed at children under the age of 13 (or the minimum legal age in your region). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected a child's personal information, we will take immediate steps to delete it.
9. Contact Us
If you have any questions, suggestions, or need to exercise any related rights regarding this Policy, please contact us via:
Email: service@digitalfurnace.com
We will review your message as soon as possible and respond within a reasonable timeframe.